The Challenges
The City Council faced complexities in managing identities and access across diverse systems, including Revenue, Financial, HR, Treasury Management Systems and others. The absence of a unified platform led to challenges in provisioning and deprovisioning access, particularly for users with dynamic changing roles within the organization. Recognizing the need for a cohesive solution, the City Council sought to consolidate identity and access management for improved control and governance.
The Solutions
In a bid to enhance operational efficiency and streamline access management, a City Council embarked on a transformative journey with the implementation of Oracle Identity & Access Management (IAM) Suite and Oracle SOA Suite. The initiative aimed to address challenges related to unified identity and access provisioning for critical systems, ensuring a centralized and efficient approach to access governance.
Oracle Identity & Access Management
Oracle's IAM Suite emerged as the cornerstone of the solution, providing a comprehensive platform for centralized identity management and access control. The suite facilitated unified identity provisioning, deprovisioning sand streamlining access across various enterprise systems.
Oracle SOA Suite
Complementing IAM, the Oracle SOA Suite played a crucial role in orchestrating seamless integration and communication between different systems, primarily with HR management system, to enable the provisioning, suspension and deprovisioning of the access based on the job roles and responsibilities. It also enables the right timing for the employees to perform self-registration of user credentials to the Oracle Identity & Access Management Suite.
Key Outcome Benefits
The successful implementation of Oracle IAM Suite and SOA Suite resulted in transformative outcomes for the City Council.
Centralized Identity and Access Management
The City Council achieved a significant milestone by consolidating identity and access management in a single repository. A unified platform streamlined the provisioning and deprovisioning of access for critical systems, including Revenue, Financial, HR, Treasury Management Systems and others.
Efficient HR Access Control
The solution empowered HR administrators with a single system to control access for users with dynamic roles. Managing access for individuals with regular movements within the organization became more efficient, enhancing overall HR administration.
Streamlined ERP Access Governance
The IAM implementation provided a centralized and standardized approach to access governance for the Enterprise Resource Planning (ERP) system. This streamlined provisioning and governance for core ERP and other enterprise systems, ensuring consistency and adherence to policies.
Enhanced Security and Compliance
By centralizing identity and access controls, the City Council fortified security measures. The solution facilitated compliance with regulatory requirements by providing comprehensive audit trails and governance capabilities.
Operational Efficiency
The City Council experienced heightened operational efficiency through a simplified and centralized access management system. Single Sign-On (SSO) capabilities from Oracle IAM Suite contributed to a seamless user experience, reducing the burden on users and IT administrators alike.
Future Outlook
The successful implementation of Oracle Identity & Access Management Suite marked a pivotal moment in the City Council's journey towards enhanced efficiency and governance. By consolidating identity and access controls, the Council not only streamlined access provisioning but also fortified security measures and ensured compliance without compromising quality service level rendered to the general public due to the dynamic changes to the roles and responsibilities of its employees.
